Future of Retail
Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.
Future of Retail Brand and Humanism in Retail
Frank Quix – Managing Director of Q&A Insights & Consultancy, the Netherlands/ Chairmain of Ebeltoft Group
In this first episode of 2022, travel to the future of retail with our CEO Brian Walker and Frank Quix, CEO of Q&A Insights Consultancy from the Netherlands. Frank is also the chairman of the Ebeltoft group – a global alliance of retail consultancy of which Retail Doctor Group is an elected Australian member of. Join us as we discuss the future of technology in the retail world, how tech advancement is gradually shifting all aspects of retail from customer experience, supply chains to new retail models. Welcome back and we hope you enjoy the conversation!
State of the Nation
This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.
With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!
State of the Nation 17: How to deliver game-changing customer experience
Amber Manning – CEO, Just Cuts
Mahassen Haddad – GM, Max Brenner
Stephen Younane – CEO, Retail Prodigy Group
Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we welcome our guest speakers: Amber Manning, CEO of Just Cuts, Mahassen Haddad, General Manager of Max Brenner and Stephen Younane, CEO of Retail Prodigy Group as we discuss the importance of Customer Experience and how retailers can apply the latest consumer insights to create relevant experience at all touchpoints.